Next Generation Portal

The next generation of IT infrastructure promises to reduce costs and improve effectiveness. SiligentLogic integrates with multiple ITSM and Service Desk solutions.

Our Services

Cloud Computing Services

We believe in extensively supporting our customers with our cloud-certified architects. SiligentLogic offers below services of cloud computing for businesses:

ITSM Implementation

Wedeliver an agile environment, accurately aligning it with clients' strategies & business objectives. We offer ITSM general framework like:

Remote Infrastructure

SiligentLogic with Key Capabilities like, Remote Monitoring, Remote Infrastructure Management, Remote Operations Remote Service Desk. We offer below IT Infrastructure Management:

ITSM Technology Partnership

ITSM is one of the important focus points at SiligentLogic. Working in collaboration with ServiceNow, SiligentLogic can help organizations:

Our Cloud Computing

SiligentLogic Cloud services can help move your business ahead

It provides a platform allowing end user to develop, run, and manage applications without the complexity of building and maintaining the infrastructure.

In SaaS everything can be managed by vendors: applications, runtime, data, middleware, OSes, virtualization, servers, storage and networking, End users have to use it.

It provides a base infrastructure (Virtual machine, Software Define Network, Storage attached). End user have to configure and manage platform and environment, deploy applications on it.

Is a form of container-based virtualization in which container engines, orchestration and the underlying compute resources are delivered to users as a service from a cloud provider.

It provides a platform allowing customers to develop, run, and manage application functionalities without the complexity of building and maintaining the infrastructure.

Our Remote Infrastructure

SiligentLogic Remote Infrastructure can help move your business ahead

Set of processes used by an administrator to keep your data and storage equipment’s safe.It is to optimize the use of storage devices and to protect the integrity of data for any media on which it resides

Security management can apply a systems theory approach, which develops and defines the security management plan using inputs, transformation within functions, and deliverable outputs.

Network management is a broad range of functions including activities, methods, procedures and the use of tools to administrate, operate, and reliably maintain computer network systems.

 A DBMS generally manipulates the data itself, the data format, field names, record structure and file structure. It also defines rules to validate and manipulate this data.

Server management is about having control or access to a physical, virtual or application server in order to perform different types of administrative or maintenance operations. 

Our ITSM Implementation

SiligentLogic ITSM Implementation can help move your business ahead

IT Service Continuity Plans underpin the ITSCM Strategy, describing how continuity is ensured for specific disaster events and services.

Release Management is the process responsible for planning, scheduling, and controlling the build, in addition to testing and deploying Releases. 

Reactive management occurs when problems have already caused incidents and steps must be taken to resolve the current incident and prevent future incidents. Change management is the process of making changes to the IT infrastructure in a standardized and systematic manner

A service desk is the single point of contact (SPOC) between the service provider (IT) and users for everyday activities.

Service Level Management (SLM) is one of five components in the ITIL Service Delivery area. It is arguably the most important set of processes within the ITIL framework.