NLP – Natural Language Processing

Communicating with customers today requires intuitive solutions that, from the customer’s perspective provides a positive and effective customer experience, ideally by reducing costs (from the company’s perspective). Artificial intelligence and natural language processing technologies provide a way for systems to understand the customer in their own language and from any device.

As messaging platforms such as Facebook and WhatsApp become more popular, companies are increasingly looking to similar approaches to communicate directly with customers. Chatbots are applications that interact with users, usually over text, via websites or integrated into other platforms to ensure that customers get answers to their questions or find what they’re looking for, in real time. Chatbots provide a conversational experience between the customer and the company without all of the extra steps of actually ringing up the customer service department.

 

Why SiligentLogic

Using our intelligent customer service technology, such as intelligent chatbots and virtual agents you can delight your customers on their one click. Communicating with customers today requires intuitive solutions that, from the customer’s perspective provides a positive and effective customer experience, ideally by reducing costs. Chatbots provide a conversational experience between the customer and the company without all of the extra steps of actually ringing up the customer service department. Our bots come with the intelligence to master context and content across conversations, so the customer feels heard and understood.

Front-Line Virtual Agent

Artificial Intelligence provides an opportunity to solve these problems at a reduced cost, especially in the long term. We create an application that understands natural-language and responds to customers in human-like conversation –in multiple languages. Virtual agents mean that interactions with customers can be reciprocal, conversational and pleasant. Seamlessly connect to messaging channels, web environments and social networks to make scaling easy.

Multilingual and Proactive Chatbots

The interactions of the future are not made of buttons. Chatbots have been on the rise since a couple of years and have already faced a wide adoption. Conversational UI localization and language design skills are central to a great user experience. A Chat About Language and UI Chatbots and conversational interfaces are all the rage right with startups, VCs, innovators and users alike. Our AI's proactive chatbots are designed to be autonomous, intelligent and engaging.

Our Offerings

Intelligent Conversations Through a Scalable Engine​

IBM Watson Chatbot
IBM Watson bot is Easy-to-use, simplifying dialog, Pre-built content, data privacy and analytics, tooling to build multi-turn dialog and scale quickly. Enterprise-grade chatbots and virtual agents for IBM Watson to transform your customer service department and more using AI and cognitive APIs across a variety of channels, including mobile devices, messaging platforms, and even robots.
Slack Bot Development
With Slack the ease of communication and natural flow of work that millions have found in Slack can now come to your company Our team can build sophisticated bot with a range of APIs for Slack, a cloud-based collaboration tool for teams. We offer Slack Bot Development for enterprise level companies as well as startups to enhance productivity to the next level.
Custom Chatbot Development
With support of various platforms like Botsify, Chatfuel, Bottr, Flow XO, Motion.ai, Chattypeople, QnA maker, Recast.ai, Botkit. ustom bot development solutions tailored as per your need they are a cheaper and more efficient tool to automate some of the day-to-day tasks, enabling you to focus your resources on the core aspects of your business.

Need a better Solution?

We would love to hear from you.