Why SiligentLogic for Support
At SiligentLogic we believe in sustainable products/solutions and take care of product maintenance and solutions for our customers. SiligentLogic takes total ownership of providing fixes and periodic patch releases for its products/solutions. These include minor enhancements. We also sets up multi-tiered support organizations to interact with our customers catering to all geographies. SiligentLogic has Service Level Agreements (SLA?s) with its customers and reports its performance on a regular basis.
SiligentLogic can independently or with the collaboration of the technical teams of the client, take up major enhancements of the product/solution which would help extend the life of the product/solution in the market. We also cater to the varied requirements of the customers.
Organizations can leverage our sustenance solutions and action the following benefits:
- Capacity for Innovation, as core team members are free to focus on Innovation
- Reduced cost of ownership by minimizing sustenance costs
- Reduced overall workload, resulting from the reduction of management overheads
- Maintaining and growing product market shares by enhancement and upgrades
Our Sustenance Support Features
Seamless development delivers more of its power when circumstances change: user requirement, performance constraint & design ideas.